Shipping policy

At Nepagz, we're committed to getting your products to you quickly and safely. Here's everything you need to know about our shipping policy.

Free Shipping on Orders Over $39.99
Enjoy free standard shipping on all orders over $39.99 to the United States and Europe. It's our way of saying thank you for choosing Nepagz!

Processing Time
All orders are carefully processed and prepared for shipment within 2-3 business days of receiving your order. During peak holiday seasons, processing may take slightly longer, but we'll keep you updated every step of the way.

Delivery Times
United States
Standard Shipping: 5-10 business days after processing
Express Shipping: 2-4 business days after processing (additional fees apply)
Europe
Standard Shipping: 7-14 business days after processing
Express Shipping: 4-7 business days after processing (additional fees apply)
Please note: Delivery times are estimates and may vary based on your location and local carrier schedules. International orders may be subject to customs processing, which can add additional time.

Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way. You can also track your order anytime by logging into your account on our website.

Shipping Costs
Orders over $39.99: FREE standard shipping
Orders under $39.99: Shipping costs calculated at checkout based on weight and destination
Express shipping: Available at checkout for faster delivery
International Shipping
We currently ship to the United States and most European countries. International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in your order total and will be collected upon delivery.

Questions?
If you have any questions about shipping or need assistance with your order, please don't hesitate to contact us. We're here to help!